Shipping policy

Delivery

When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

  • USA: 3–4 business days

  • Europe: 6–8 business days

  • Australia: 2–14 business days

  • Japan: 4–8 business days

  • International: 10–20 business days

     

    Where will my order ship from?

    We work with an on-demand order fulfillment company with facilities Nationwide.

    My order should be here by now, but I still don't have it. What should I do?

    Before getting in touch with us, please help us out by doing the following:

     

  • Check your shipping confirmation email for any mistakes in the delivery address

  • Ask your local post office if they have your package

  • Stop by your neighbors in case the courier left the package with them

    If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at info@halpindecals.com with your order number.

    If you did find a mistake in your delivery address, we can send you a replacement order.

Orders

How are your products made?

We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at info@halpindecals.com

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at info@halpindecals.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Returns

What’s your return policy?

If an item arrives damaged or defective a return is often not necessary. Reach out to info@halpindecals.com within 30 days for a refund or replacement. 

If you would like to return an item, reach out to info@halpindecals.com for return information. Return shipping will be at the customer's expense. Returns are accepted within 30 days. Returned items must be new and unused or damaged. After a return is received and inspected, a refund or replacement will be issued within 7 days.